Late last spring, my family and I bought a lovely house that was settled on the side of a mountain. It overlooked a lake, and there was a small creek that ran through the backyard. There were many places to go hiking and lots of room for the kids to play. I knew that we were going to be happy here. When summer came, the main floor was so cool, that it was like being in the basement of the house that was in the city. I guess it didn’t occur to anyone that if it was this cool now, it was going to be downright cold in the winter. When fall arrived, the temperatures began to fall. One of the draws of the house was the heat pump. It was keeping the house comfortable, but as the colder weather came in, the heat pump didn’t work so well. It seemed to run all of the time, but the heating wasn’t nearly as good. I did some research and I found out that the heat pump was only effective in temperatures that above freezing. Now that winter had arrived, we didn’t get above freezing even in the day time. The heat pump was running continually and we were still shivering. When our energy bill came, my husband about fainted with shock. We called the HVAC company to see if there was something we could do. The HVAC tech told us that the heat pump was ineffectual in this climate. He gave us several suggestions and we realized we needed to make a choice before the next winter arrived. For now, we will be using portable furnaces to keep enough heating in the house to keep the water pipes from freezing.